1. Introduction

Supplement Sprint (“we,” “us,” or “our”) operates SupplementSprint.com (the “Site”), a wholesale platform serving authorized retailers, distributors, and business partners. We prioritize the confidentiality and integrity of your data. This Privacy Policy outlines how we collect, use, protect, and disclose information obtained from users (“you”) of our Site. By accessing our Site, you consent to the practices described herein.

2. Information We Collect

We collect information essential to wholesale operations:

  • Business Information: Company name, tax ID, business address, contact details (email, phone), and authorized representative data.
  • Transactional Data: Order history, payment details (processed via encrypted gateways), shipping information, and product preferences.
  • Technical Data: IP address, browser type, device information, and cookies (see Section 6).
  • Voluntary Submissions: Inquiries submitted via contact forms or customer service channels.

3. How We Use Your Information

Your data enables us to:

  • Process orders, invoices, and shipments efficiently.
  • Verify business credentials for wholesale account eligibility.
  • Communicate order updates, policy changes, or B2B promotions.
  • Improve Site functionality, product offerings, and user experience.
  • Comply with legal obligations (e.g., tax, fraud prevention).

4. Information Sharing & Disclosure

We uphold strict confidentiality and share data only when necessary:

  • Service Providers: Trusted third parties (e.g., payment processors, logistics partners) under strict confidentiality agreements.
  • Legal Compliance: To comply with laws, regulations, or valid legal requests.
  • Business Transfers: In mergers, acquisitions, or asset sales (customers notified beforehand).

We never sell your data to third-party marketers.

5. Data Security

We implement enterprise-grade measures:

  • Encryption: SSL/TLS for data transmission; AES-256 for stored data.
  • Access Controls: Role-based restrictions to sensitive business data.
  • Audits: Regular security assessments and vulnerability testing.
  • Training: Staff educated on GDPR, CCPA, and industry best practices.

6. Cookies & Tracking Technologies

We use cookies to:

  • Maintain wholesale account sessions and shopping carts.
  • Analyze Site traffic via tools like Google Analytics (anonymized data).
  • Personalize B2B user experiences (e.g., saved product lists).

You may adjust browser settings to decline cookies, but Site functionality may be limited.

7. International Data Transfers

Data may be transferred globally to fulfill orders. We ensure protections via:

  • Standard Contractual Clauses (SCCs) for EU/UK transfers.
  • Compliance with applicable data protection frameworks (e.g., GDPR).

8. Your Rights

Depending on jurisdiction, you may:

  • Access, correct, or delete your business/personal data.
  • Object to processing or request data portability.
  • Withdraw consent (e.g., marketing emails).

Submit requests via [email protected]. We respond within 30 days.

9. Children’s Privacy

Our Site exclusively serves business clients. We do not knowingly collect data from individuals under 18.

10. Policy Updates

We will notify account holders of material changes via email or Site announcements. Continued use constitutes acceptance.

11. Contact Us

For questions, data requests, or compliance concerns:

Email: [email protected]