Terms & Conditions
Trusted by 500+ Retailers Nationwide. Your Partnership, Protected.
1. Acceptance of Terms
By accessing SupplementSprint.com ("Site") or placing an order, you ("Buyer") confirm:
- You are an authorized business entity (retailer, distributor, or reseller).
- You agree to these legally binding Terms.
- You comply with all applicable laws (e.g., FDA, DSHEA, FTC).
2. Account Registration
- Eligibility: Valid business license, EIN, and resale certificate required.
- Verification: We may request documentation (e.g., business bank statements).
- Security: Notify us immediately of unauthorized account activity at [email protected].
3. Ordering & Payment
Term | Condition |
---|---|
Pricing | All prices in USD. Subject to change without notice (confirmed orders locked). |
Minimum Order | $500 per order (exclusive of freight/taxes). |
Payment Methods | ACH, Wire, Credit Card (3% fee), NET-30* (*Approved accounts only). |
Taxes | Buyer responsible for sales/use tax unless valid resale certificate provided. |
Backorders | Shipped within 5 business days; cancellation permitted if delayed >10 days. |
4. Shipping & Risk of Loss
- Carriers: FedEx, UPS, or LTL freight (Buyer selects level/service).
- Lead Time: 1-3 business days processing + carrier transit.
- FOB: Supplement Sprint Warehouse (Title transfers upon carrier pickup).
- Claims: Report shipping damage to carrier + us within 48 hours with photos.
5. Returns & Refunds
Governed by our Return & Refund Policy. Key highlights:
- 30-day window for unopened goods.
- Zero restocking fees for compliant returns.
- Free replacements for damaged/incorrect shipments.
6. Product Compliance & Disclaimers
- Quality Assurance: All products manufactured in FDA-registered, GMP-certified facilities.
- Labeling: Buyer responsible for complying with local labeling laws.
"Supplement Sprint products are not evaluated by the FDA. Not intended to diagnose, treat, cure, or prevent disease. Buyer assumes all liability for product claims, resale, and consumer use."
7. Intellectual Property
- Trademarks: "Supplement Sprint" and logo are owned by us. No license granted for their use without written consent.
- Content: Site content (images, descriptions) may not be copied or redistributed.
8. Limitation of Liability
Cap: Our maximum liability ≤ total order value.
Exclusions: We are not liable for:
- Indirect, consequential, or punitive damages.
- Buyer's resale practices or consumer claims.
- Product misuse or improper storage by Buyer.
9. Termination
We may suspend/terminate accounts for:
- Fraud, non-payment, or breach of Terms.
- Failure to comply with FDA/FTC guidelines.
10. Governing Law & Disputes
- Jurisdiction: Disputes governed by laws of the USA.
- Arbitration: Claims resolved via binding arbitration (AAA Commercial Rules). Class actions waived.
11. Force Majeure
Not liable for delays/cancellations due to:
- Pandemics, natural disasters, or supply chain failures.
- Government regulations or import/export restrictions.
12. Amendments
- Terms updated periodically. Current version always at /terms.
- Material changes notified via email 30 days in advance.